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PRIVACY AND SECURITY POLICY

 

All the services provided in our store and ,…………registered at address  ……………….Ltd. belong to our company and are operated by our company.

Our company may collect personal data for various purposes. Below, it is explained how the personal data collected is gathered, how and in what way these data are protected.

By filling out membership or various forms and surveys on our store, members provide certain personal information about themselves (such as name-surname, company information, phone, address or e-mail addresses) which are collected by our store as required by the nature of business.

Our company may sometimes send campaign information, new product details, promotional offers to its customers and members. Members can choose whether or not to receive such information when registering, and this choice can be changed later via account information after login or by clicking the link in the received notification.

Personal information electronically submitted to our store during the approval process via our store or e-mail will not be disclosed to third parties outside the purposes and scope determined in the "User Agreement" made with our members.

To identify system-related issues and resolve any problems or disputes related to the service provided quickly, our company records and uses the IP addresses of its members. IP addresses may also be used generally to identify users and collect extensive demographic information.

Our company may use the requested information directly or through people it cooperates with, beyond the purposes and scope determined by the Membership Agreement, for direct marketing purposes. Personal information may also be used when necessary to contact the user. Information requested by our company or provided by the user or related to transactions through our store may be used by our company and its collaborators for various statistical evaluations, database creation, and market research without revealing the identity of our members beyond the purposes and scope set forth in the "Membership Agreement".

Our company undertakes to keep confidential information strictly private and confidential, consider it a secrecy obligation, to take all necessary measures and due care to ensure and maintain confidentiality, prevent the entire or any part of confidential information from entering the public domain, unauthorized use, or disclosure to a third party.

 

CREDIT CARD SECURITY

 

Our company prioritizes the security of credit card holders shopping on our e-commerce sites. Your credit card details are never stored in our system.

 

When you enter the transaction process, there are two things to check to confirm you are on a secure site. One is a key or lock icon at the bottom of your browser, indicating it’s a secure internet page and all your information is encrypted and protected. This information is used solely in connection with the sales transaction and according to your instructions. Information related to the credit card used during shopping is encrypted using a 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification, independent of our shopping sites. If the card's usability is confirmed, the shopping proceeds. Since no card information is viewed or saved by us, third parties are prevented from accessing this information under any circumstance.

The reliability of payment/invoice/delivery address information for orders placed online by credit card is monitored by our company against Credit Card Fraud. Therefore, for customers placing an order for the first time on our shopping sites, financial and address/phone details must first be verified before the order can proceed to supply and delivery. For verification purposes, the credit card holder customer or the relevant bank may be contacted if necessary.

Only you can access and change all information you provide when registering. If you keep your login details secure, others cannot access or alter your information. For this purpose, during membership procedures, a 128-bit SSL security area is used. This system is an internationally recognized encryption standard that cannot be broken.

Nowadays, internet shopping sites that provide information hotline or customer service and include clear address and phone information are preferred more. This way, you can get detailed information about any questions you have and find more reliable information about the trustworthiness of the online shopping company.

 

Note: We recommend paying attention to the presence of the company's clear address and phone number on internet shopping sites. Before making a purchase, note down all phone and address details of the store where you buy the product. If you are unsure, confirm by phone before shopping. All our online shopping sites contain complete information about our company and its location.

 

MAIL ORDER CREDIT CARD INFORMATION SECURITY

 

Your identity and credit card information sent to us via mail order method will be stored by our company according to confidentiality principles. These records will be retained for 60 days in case of possible disputes with the bank regarding credit card charges and then destroyed. If any amount other than the approved mail order form fee sent by you for the products ordered is charged to your card, you naturally have the right to dispute it with the bank and prevent this amount from being paid, so this does not pose a risk. 

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store’s website may provide links to other sites. Our company accepts no responsibility for the privacy practices or content of those linked sites. Advertisements published on our site are delivered to users through our advertising partners. The Privacy Policy Principles in this agreement apply solely to the use of our store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These cases are limited to;

1. Compliance with obligatory requirements set out by laws, decrees, regulations, or other legal authorities in force;

2. To fulfill and enforce the "Membership Agreement" and other contracts concluded with users;

3. Requests for information related to users arising from duly conducted investigations or inquiries by authorized administrative or judicial authorities;

4. Situations where providing information is necessary to protect the rights or security of users.

E-MAIL SECURITY

Never write your credit card number or passwords in emails you send to our Customer Service regarding any orders. Information in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted through emails under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their website usage by using a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be stored in main memory. Cookies store status and preferences about the site and facilitate internet use.

Cookies help obtain statistical information such as the number of site visitors, the purpose and frequency of a visitor’s visits, and the time spent on the site, and assist in dynamically generating advertisements and content from user-specific pages. Cookies are not designed to collect data from your memory, email, or other personal information. Most browsers are set to accept cookies by default, but users may change settings to block cookies or to be notified when cookies are sent.

Our company may modify this "Privacy Policy" and publish it on the site or send it to users via email or post on the site at any time. Changes to the Privacy Policy take effect on the date they are published.

For any questions or suggestions regarding our privacy policy, you can send an email to ………………... You can also reach us via the contact information below.

Company Name :

Address :

E-mail :

Tel:

Fax: