MEMBERSHIP AGREEMENT
Please read these ‘site usage terms’ carefully before using our website.
Customers who use and shop on this shopping site are deemed to have accepted the following terms:
The web pages and all pages linked thereto (‘site’) on collagenup.com.tr belong to and are operated by Epion Sağlık Hizmetleri Ltd. Şti. (‘Company’). By using all services provided on the site, you (‘User’) agree to be bound by the following terms, acknowledge that you have the legal capacity, authority, and competence to enter into contracts under applicable laws, that you are over 18 years old, and that you have read, understood, and agreed to the terms of this agreement.
This agreement is indefinite and imposes rights and obligations related to the site on both parties. When the parties accept/approve this agreement online or in writing, they declare and undertake to fulfill the rights and obligations completely, correctly, and timely, in accordance with the conditions set forth in this agreement.
The Company reserves the right to make changes to prices and offered products and services at any time.
The Company undertakes to provide the contracted services to the User except in case of technical failures.
The User agrees not to perform reverse engineering or any actions aimed at finding or obtaining the source code of the site, and accepts responsibility for any damages to third parties and legal/criminal consequences arising from such acts.
The User accepts sole responsibility for damages incurred due to providing incomplete or incorrect information during registration. If the User violates this agreement by providing false information, the Company may terminate the membership unilaterally without any notice.
The Company may collect certain data such as the internet service provider name, IP address, date and time of access, accessed pages, and the website that directly linked to the site to improve and develop the site and comply with legal requirements. The User consents to the collection of this information.
The User agrees not to produce or share any content on the site that is against public morals, illegal, infringes third-party rights, misleading, offensive, obscene, pornographic, violating personal rights, infringing copyrights, or encouraging illegal activities. The User is fully responsible for damages arising from such content. The site authorities reserve the right to suspend or terminate such accounts and pursue legal action. The Company may disclose relevant user data to judicial authorities if requested.
Relations between members of the site or third parties are the sole responsibility of the User.
2.1 All intellectual property rights (such as title, trade name, trademark, patent, logo, design, information, and methods), whether registered or unregistered, on this Site belong to the Company or relevant rights holders and are protected under national and international law. Visiting or using the services on this Site does not grant any rights over these intellectual properties.
2.2 Information on the Site cannot be copied, published, reproduced, presented, or transferred in any way. The entire Site or any part of it cannot be used on other websites without permission. In case of such infringement, the User will be liable for all damages claimed by third parties, including court costs and attorney fees.
3.1 The Company will not disclose personal information provided by Users to third parties. Personal information includes any data identifying the User such as name, address, phone number, mobile number, email, and is collectively referred to as ‘Confidential Information.’
3.2 The User consents and agrees that the Company may share their contact details, portfolio status, and demographic data with its affiliates or group companies solely for promotional, advertising, campaign, notification, and marketing purposes, and that the User may receive electronic communications in this context. This information may be used for customer profiling, suitable promotion and campaign offerings, and statistical analysis.
3.3 The User has the right to withdraw this consent at any time without explanation. The Company will process the withdrawal immediately and cease electronic communications within 3 business days.
3.4 Confidential Information will only be disclosed to official authorities when legally required by enforceable legislation or upon formal request by authorized institutions.
THIS CLAUSE SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. SERVICES PROVIDED BY THE COMPANY ARE OFFERED “AS IS” AND “AS AVAILABLE,” AND THE COMPANY MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, REGARDING THE SERVICES OR ANY INFORMATION PROVIDED THROUGH THEM.
The User must provide accurate, complete, and up-to-date registration information. Otherwise, this Agreement will be considered violated, and the User’s account may be closed without notice.
The User is responsible for the security of passwords and accounts on this site and third-party sites. The Company is not responsible for data loss, security breaches, or damage to hardware/devices resulting from negligence.
If obligations under this Agreement cannot be fulfilled due to reasons beyond the control of the parties — including natural disasters, fires, explosions, civil wars, wars, uprisings, public movements, mobilization declarations, strikes, lockouts, epidemics, infrastructure and internet failures, or power outages (jointly “Force Majeure”) — the parties shall not be held liable, and their rights and obligations shall be suspended for the duration of such events.
If any provision of this Agreement is found invalid or unenforceable, the remainder of the Agreement shall continue in full force and effect.
The Company may partially or fully change the services offered and the terms of this Agreement at any time. Changes will take effect from the date they are published on the site. It is the User’s responsibility to follow such changes. Continuing to use the services after changes constitutes acceptance of those changes.
All notifications related to this Agreement shall be sent via email to the Company’s known email address and the User’s email address provided during registration. The User agrees that the email address given at registration is the valid notification address and will notify the other party in writing within 5 days if it changes; otherwise, notifications sent to that address are deemed valid.
In any disputes arising from transactions related to this Agreement, the books, records, documents, computer logs, and fax records of the parties shall be accepted as evidence according to the Turkish Civil Procedure Law No. 6100. The User agrees not to object to these records as evidence.
Courts and enforcement offices of Istanbul (Central) Judiciary shall have jurisdiction over any disputes arising from the implementation or interpretation of this Agreement.
Dear Customers, Potential Customers and Website Visitors,
As {COMPANY NAME HERE} ("Company"), we attach great importance to the protection of your personal data. Within this scope, we would like to inform you as the "data controller" under the Personal Data Protection Law No. 6698 ("KVKK") about your personal data and processing procedures.
WHAT PERSONAL DATA DO WE PROCESS?
Your identity information (Full Name, Date of Birth, Turkish ID Number)
Your contact information (Address, e-mail address, phone number)
Details related to your use of the Site (Your behaviors, transactions, preferences, visited products, etc.)
Your assigned Username and Password
Your company information (Company name, phone number, address)
Upon conclusion of the ……… Agreement;
Your identity information (Full Name, Date of Birth, Turkish ID Number)
Your contact information (Address, e-mail address, phone number)
If you request an invoice and share it with us (Turkish ID Number, Tax ID Number)
If you pay by credit card, processing of payment data to be sent to the Payment Institution
If wire transfer is chosen as the payment method, bank IBAN and related bank information used by you
If you are a User;
Your assigned Username and Password
Your company information (Company name, phone number, address)
Records of services provided by our company (Request and Complaint Management)
Records generated from forms regarding your complaints
Information processed within the scope of the electronic commerce system provided to you as a User ………., solely for storage and use of the system, without determining processing purposes and means, the information related to your customers,
If you have given Electronic Commercial Communication Consent;
Your identity information (full name)
Your contact information (address, e-mail address, phone number)
Details related to your use of the Site (behaviors, transactions, preferences, visited products, etc.)
Your marketing-related information (Date of birth, site usage, shopping habits, address and demographic user/customer information, all product and service purchase habits-preferences, likes and related comments, utilized campaigns, surveys, content, invoice details, payment methods (cash, credit card, etc.) and payment details (installment amount, etc.), old and new mobile/home/work phone/fax numbers, e-mail addresses, identification information (cookies, web browser identifiers, IP, beacon, wired-wireless network connection information, etc.)
PURPOSES OF PROCESSING YOUR PERSONAL DATA
Your personal data may be processed in accordance with personal data protection legislation for the following purposes:
General Purposes:
To resolve your issues and complaints when you contact us and to be able to communicate with you regarding this, your identity and contact information,
To fulfill our legal obligations, provide information to authorized public institutions and organizations and to fulfill other legal obligations primarily concerning information security, your identity, contact, invoice, and shopping information,
To use all kinds of legal rights such as lawsuits, objections, and responses to official institutions and organizations such as courts, enforcement offices, and arbitration boards in disputes arising from the contract, your identity, contact, invoice, and shopping information,
To distinguish the records we create related to you in our system from those of other customers and to enable you to benefit from post-sale operational processes without presenting invoices/receipts, your identity and contact information,
To issue invoices upon your request, your identity and invoice information,
To receive payment if you choose to pay by credit card, your credit card information (credit card information is transferred to the payment institution without being stored),
To fulfill our legal retention obligations, your identity, shopping, and invoice information,
If you are a User;
For product development and to promptly respond to your requests under the User Complaint and Request Form,
To manage regular payment tracking and account information and the operation of your electronic commerce environment,
To ensure the management of your electronic commerce if you are a User and the sales you have made,
To manage requests within the scope of provided services and ensure the best service principle and the best possible operation of Users' electronic commerce,
To manage your electronic commerce site together with our business partners whose data we transfer, upon your request or as indicated on the website,
If you have given Electronic Commercial Communication Consent:
To create personalized or general campaigns, advantages, promotions, advertisements, notifications, marketing activities, and all kinds of commercial communication activities towards you, processing your identity, contact, shopping, and marketing-related data.
METHOD OF COLLECTION AND LEGAL BASIS OF YOUR PERSONAL DATA
Your personal data is processed by {COMPANY NAME HERE} via your transactions on the Site, your requests and complaints, purchases made through the Site, all kinds of transactions, collections, deliveries, processes on the Site, filling out surveys, automatically or electronically within the scope of your Electronic Commercial Communication Consent.
As {COMPANY NAME HERE}, we collect your personal data for ………. processes on the Site based on the legal grounds of "necessity for the establishment and performance of a contract," "fulfillment of a legal obligation," and "necessity for the legitimate interests of the data controller." For retention obligations based on legislation, we rely on "fulfillment of a legal obligation." For Users, based on "necessity for the establishment and performance of a contract" and "necessity for exercising rights." For Electronic Commercial Communication Consent and sharing data with partners to offer new services, based on explicit consent legal grounds.
TRANSFER OF YOUR PERSONAL DATA
As {COMPANY NAME HERE}, your personal data may be transferred to;
Domestic and international business partners and service providers (call centers, personal data collection via devices, marketing consultancy, database, electronic communication service providers, consulting, etc.) for receiving IT, marketing, or specialized consultancy services or product and service support,
Our dealers and partners for resolution of your purchases and other product requests made on the Site,
Our business partners providing services on the Site or upon your request,
Authorized public institutions and judicial authorities for information and document provision and legal obligations, as well as to exercise our legal rights such as lawsuits and defenses,
If you pay by credit card, your credit card information is transferred by ……….. without being recorded, to the related bank, electronic payment institution, or third parties providing the service.
YOUR RIGHTS
Under Article 11 of the Law, you have the rights to;
Learn whether your personal data is processed,
Request information if your personal data has been processed,
Learn the purpose of processing and whether it is used in accordance with its purpose,
Know the third parties your personal data is transferred to domestically or abroad,
Request correction if your personal data is incomplete or inaccurate,
Request deletion or destruction of your personal data within the conditions stipulated by the KVKK,
Request notification of third parties to whom your personal data is transferred,
Object to the emergence of a result against you by analyzing processed data exclusively via automated systems,
Request compensation for damages if you suffer damage due to unlawful processing of your personal data.
CONTACT
You can send your applications to the Data Controller {COMPANY NAME HERE} via the designated e-mail address for such applications: ………………. from your registered e-mail in the system, or in writing to the address below (Please note that certain requests may require compliance with legal procedures).
Address:
Phone: