**THIS IS A SAMPLE. PLEASE ADJUST IT ACCORDING TO YOUR OWN SITE BEFORE USE**

GENERAL:

1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form provided to you and the distance sales contract.

2. Buyers are subject to the provisions of Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation (Official Gazette: 27.11.2014/29188), as well as other applicable laws regarding the sale and delivery of the product they purchase.

3. Shipping costs for the product shipment will be paid by the buyers.

4. Each purchased product shall be delivered to the person and/or institution at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, buyers may terminate the contract.

5. The purchased product must be delivered complete, in accordance with the specifications indicated in the order, and with any guarantee certificates, user manuals, or similar documents, if available.

6. If the sale of the purchased product becomes impossible, the seller must notify the buyer in writing within 3 days after becoming aware of this situation. The total price must be refunded to the buyer within 14 days.

IF THE PURCHASE PRICE IS NOT PAID:

7. If the buyer does not pay the price of the purchased product or cancels it in bank records, the seller's obligation to deliver the product terminates.

UNAUTHORIZED USE OF CREDIT CARD PURCHASES:

8. If it is determined that the credit card used for payment by the buyer after product delivery was unfairly used by unauthorized persons and the product price is not paid to the seller by the relevant bank or financial institution, the buyer must return the product to the seller within 3 days, with shipping costs to be borne by the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEN REASONS:

9. If force majeure events beyond the seller’s control occur and the product cannot be delivered on time, the situation will be communicated to the buyer. The buyer may request cancellation of the order, replacement with a similar product, or postponement of delivery until the obstacle is resolved. If the buyer cancels the order and has made payment in cash, this amount will be refunded in cash within 14 days of cancellation. If the payment was made by credit card and canceled, the product price will be refunded to the bank within 14 days, though the bank may take 2-3 weeks to transfer it to the buyer’s account.

BUYER’S OBLIGATION TO INSPECT THE PRODUCT:

10. The buyer must inspect the goods/services subject to the contract before accepting delivery; damaged, broken, torn packaging, or defective goods/services must not be accepted from the shipping company. Accepted goods/services are considered undamaged and intact. After delivery, the BUYER must take care to protect the goods/services. If the right of withdrawal is exercised, the goods/services should not be used. The invoice must also be returned with the product.

RIGHT OF WITHDRAWAL:

11. The BUYER may exercise the right of withdrawal from the contract by notifying the SELLER via the contact information below within 14 (fourteen) days from the delivery date of the purchased product to themselves or the person/institution at the indicated address, without any legal or penal responsibility and without giving any reason, by rejecting the goods.

SELLER'S CONTACT INFORMATION FOR WITHDRAWAL NOTIFICATION:

COMPANY

NAME/TITLE:

ADDRESS:

EMAIL:

TEL:

FAX:

WITHDRAWAL PERIOD:

13. If the purchase is a service, this 14-day period starts from the date of contract signing. Right of withdrawal cannot be used for service contracts where, with consumer consent, service has started before the withdrawal period ends. Information about the withdrawal right is provided in Distance Contracts and Cancellation Conditions; the buyer places orders aware of these conditions.

14. Expenses arising from the exercise of the right of withdrawal are borne by the SELLER.

15. To exercise the right of withdrawal, notification must be made to the SELLER within 14 (fourteen) days by registered registered mail, fax, e-mail, or other methods specified by the SELLER in writing or by the relevant method, and the product must be unused within the scope of the provisions “Products on which the Right of Withdrawal Cannot Be Used” stipulated in this contract.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

16. The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is issued to a corporate entity, it must be sent with the return invoice issued by the institution. Returns of orders invoiced to institutions will not be completed without a RETURN INVOICE.)

17. The return form, the product box, packaging, and any standard accessories must be delivered complete and undamaged.

RETURN CONDITIONS:

18. The SELLER is obliged to refund the total amount and return any documents placing the BUYER under obligation within 10 days at the latest upon receipt of withdrawal notification and must take back the goods within 20 days.

19. If the value of the goods decreases or return becomes impossible due to the fault of the BUYER, the BUYER is obliged to compensate the SELLER's damages proportionally. However, the BUYER is not responsible for changes or deterioration caused by proper use within the withdrawal period.

20. If the use of the right of withdrawal causes the discount amount under a promotional limit arranged by the SELLER to fall below that limit, the discount amount used under the campaign will be canceled.

PRODUCTS ON WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:

21. Products prepared at the request or explicitly according to the personal needs of the BUYER and non-returnable, underwear bottoms, swimwear bottoms, makeup products, disposable products, perishable or potentially expired goods, health and hygiene inappropriate products if the packaging is opened after delivery to the BUYER, products that mix with other products after delivery and cannot be separated by nature, goods related to periodic publications such as newspapers and magazines except those supplied within subscription contracts, services performed instantly electronically or intangible goods instantly delivered, recordings, books, digital content, software, data recording or storage devices, computer consumables, whose packaging has been opened by the BUYER, cannot be returned as required by the Regulation. Besides, the right of withdrawal from services started before the withdrawal period ends with consumer approval is also not permissible as per the Regulation.

22. For cosmetic and personal care products, underwear, swimwear, books, copyable software and programs, DVDs, VCDs, CDs, cassettes and stationery consumables (toners, cartridges, ribbons, etc.), return is only possible if their packaging is unopened, unused, and undamaged.

23. According to the Distance Contracts Regulation, products on which the right of withdrawal cannot be used include,

• Contracts relating to goods prepared according to consumer's wishes or personal needs.

• Contracts for delivery of perishable goods or those with an expiration date.

• Contracts for delivery of goods whose protective features such as packaging, tape, seal, or package have been opened and which are not suitable for return due to health and hygiene reasons.

• Contracts relating to goods mixed with other products after delivery and cannot be separated owing to their nature.

• Contracts concerning books, digital content, and computer consumables presented in physical media whose protective features have been opened after delivery.

• Contracts for accommodation, transportation, car rental, food and beverage supply, and leisure or entertainment services to be performed on specific dates or periods.

• Contracts relating to services delivered instantly electronically or intangible goods instantaneously delivered to the consumer.

DEFAULT AND LEGAL CONSEQUENCES

24. If the BUYER makes payments by credit card and defaults, they accept, declare, and undertake to pay interest and be liable to the bank according to the credit card agreement between the cardholder and the bank. In this case, the relevant bank may take legal action and claim resulting expenses and attorney fees from the BUYER. In any case of default, the BUYER agrees to compensate the SELLER for damages caused by delayed payment.

PAYMENT AND DELIVERY

25. You may make bank transfers or EFT (Electronic Funds Transfer) to any of our bank accounts at ............, ......... bank (TL).

26. Through our website, you can benefit from online one-time payment or online installment options with all types of credit cards. At the end of your order, your credit card will be charged accordingly for online payments.