Dear Customers, Potential Customers and Website Visitors,
As {COMPANY NAME HERE} ("Company"), we attach great importance to the protection of your personal data. Within this scope, we would like to inform you as the "data controller" under the Personal Data Protection Law No. 6698 ("KVKK") about your personal data and processing procedures.
WHAT PERSONAL DATA DO WE PROCESS?
Your identity information (Full Name, Date of Birth, Turkish ID Number)
Your contact information (Address, e-mail address, phone number)
Details related to your use of the Site (Your behaviors, transactions, preferences, visited products, etc.)
Your assigned Username and Password
Your company information (Company name, phone number, address)
Upon conclusion of the ……… Agreement;
Your identity information (Full Name, Date of Birth, Turkish ID Number)
Your contact information (Address, e-mail address, phone number)
If you request an invoice and share it with us (Turkish ID Number, Tax ID Number)
If you pay by credit card, processing of payment data to be sent to the Payment Institution
If wire transfer is chosen as the payment method, bank IBAN and related bank information used by you
If you are a User;
Your assigned Username and Password
Your company information (Company name, phone number, address)
Records of services provided by our company (Request and Complaint Management)
Records generated from forms regarding your complaints
Information processed within the scope of the electronic commerce system provided to you as a User ………., solely for storage and use of the system, without determining processing purposes and means, the information related to your customers,
If you have given Electronic Commercial Communication Consent;
Your identity information (full name)
Your contact information (address, e-mail address, phone number)
Details related to your use of the Site (behaviors, transactions, preferences, visited products, etc.)
Your marketing-related information (Date of birth, site usage, shopping habits, address and demographic user/customer information, all product and service purchase habits-preferences, likes and related comments, utilized campaigns, surveys, content, invoice details, payment methods (cash, credit card, etc.) and payment details (installment amount, etc.), old and new mobile/home/work phone/fax numbers, e-mail addresses, identification information (cookies, web browser identifiers, IP, beacon, wired-wireless network connection information, etc.)
PURPOSES OF PROCESSING YOUR PERSONAL DATA
Your personal data may be processed in accordance with personal data protection legislation for the following purposes:
General Purposes:
To resolve your issues and complaints when you contact us and to be able to communicate with you regarding this, your identity and contact information,
To fulfill our legal obligations, provide information to authorized public institutions and organizations and to fulfill other legal obligations primarily concerning information security, your identity, contact, invoice, and shopping information,
To use all kinds of legal rights such as lawsuits, objections, and responses to official institutions and organizations such as courts, enforcement offices, and arbitration boards in disputes arising from the contract, your identity, contact, invoice, and shopping information,
To distinguish the records we create related to you in our system from those of other customers and to enable you to benefit from post-sale operational processes without presenting invoices/receipts, your identity and contact information,
To issue invoices upon your request, your identity and invoice information,
To receive payment if you choose to pay by credit card, your credit card information (credit card information is transferred to the payment institution without being stored),
To fulfill our legal retention obligations, your identity, shopping, and invoice information,
If you are a User;
For product development and to promptly respond to your requests under the User Complaint and Request Form,
To manage regular payment tracking and account information and the operation of your electronic commerce environment,
To ensure the management of your electronic commerce if you are a User and the sales you have made,
To manage requests within the scope of provided services and ensure the best service principle and the best possible operation of Users' electronic commerce,
To manage your electronic commerce site together with our business partners whose data we transfer, upon your request or as indicated on the website,
If you have given Electronic Commercial Communication Consent:
To create personalized or general campaigns, advantages, promotions, advertisements, notifications, marketing activities, and all kinds of commercial communication activities towards you, processing your identity, contact, shopping, and marketing-related data.
METHOD OF COLLECTION AND LEGAL BASIS OF YOUR PERSONAL DATA
Your personal data is processed by {COMPANY NAME HERE} via your transactions on the Site, your requests and complaints, purchases made through the Site, all kinds of transactions, collections, deliveries, processes on the Site, filling out surveys, automatically or electronically within the scope of your Electronic Commercial Communication Consent.
As {COMPANY NAME HERE}, we collect your personal data for ………. processes on the Site based on the legal grounds of "necessity for the establishment and performance of a contract," "fulfillment of a legal obligation," and "necessity for the legitimate interests of the data controller." For retention obligations based on legislation, we rely on "fulfillment of a legal obligation." For Users, based on "necessity for the establishment and performance of a contract" and "necessity for exercising rights." For Electronic Commercial Communication Consent and sharing data with partners to offer new services, based on explicit consent legal grounds.
TRANSFER OF YOUR PERSONAL DATA
As {COMPANY NAME HERE}, your personal data may be transferred to;
Domestic and international business partners and service providers (call centers, personal data collection via devices, marketing consultancy, database, electronic communication service providers, consulting, etc.) for receiving IT, marketing, or specialized consultancy services or product and service support,
Our dealers and partners for resolution of your purchases and other product requests made on the Site,
Our business partners providing services on the Site or upon your request,
Authorized public institutions and judicial authorities for information and document provision and legal obligations, as well as to exercise our legal rights such as lawsuits and defenses,
If you pay by credit card, your credit card information is transferred by ……….. without being recorded, to the related bank, electronic payment institution, or third parties providing the service.
YOUR RIGHTS
Under Article 11 of the Law, you have the rights to;
Learn whether your personal data is processed,
Request information if your personal data has been processed,
Learn the purpose of processing and whether it is used in accordance with its purpose,
Know the third parties your personal data is transferred to domestically or abroad,
Request correction if your personal data is incomplete or inaccurate,
Request deletion or destruction of your personal data within the conditions stipulated by the KVKK,
Request notification of third parties to whom your personal data is transferred,
Object to the emergence of a result against you by analyzing processed data exclusively via automated systems,
Request compensation for damages if you suffer damage due to unlawful processing of your personal data.
CONTACT
You can send your applications to the Data Controller {COMPANY NAME HERE} via the designated e-mail address for such applications: ………………. from your registered e-mail in the system, or in writing to the address below (Please note that certain requests may require compliance with legal procedures).
Address:
Phone: